All XuanMa pastries are crafted in our dedicated bakery facility using traditional Chinese baking methods, combined with modern food safety standards.

Delivery typically takes 3–7 business days depending on your location. For cold-chain or seasonal products, please refer to the estimated delivery time on the product page.

Some of our pastries are vegetarian-friendly, but ingredients like egg yolk, milk, nuts, and gluten may be present. Please check the ingredient list on each product page or contact us if you have specific dietary needs.

As our pastries are perishable food items, we cannot offer refunds based on personal taste preferences. However, if there's an issue with quality or delivery, please contact us—we’re happy to help.